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This Privacy Policy sets out the approach which KiteSmart
Australia will take in relation to the treatment of Personal Information. It
applies to this website which is operated by KiteSmart Australia Pty Ltd (ABN 98
121 081 392) under the domain name www.kitesmart.com.au. It includes
information on how KiteSmart Australia collects, uses, discloses and keeps
secure, individuals' Personal Information. It also covers how KiteSmart
Australia makes the Personal Information it holds available for access to and
correction by the individual. This policy has been drafted having regard to KiteSmart
Australia's obligations under the Privacy Act 1988 (including the new National
Privacy Principles) (the Privacy Act). This Policy is a public document
and has been prepared in light of National Privacy Principle 5, Openness. 1. Collection 1.1 KiteSmart Australia will only collect Personal
Information where the information is necessary for KiteSmart Australia to
perform one or more of its functions or activities. In this context, "collect"
means gather, acquire or obtain by any means, information in circumstances where
the individual is identifiable or identified. 1.2 KiteSmart Australia collects Personal Information
primarily to supply customers with the products and services ordered from it and
its related companies. KiteSmart Australia also collects and uses Personal
Information for secondary purposes including: billing
and account management
business planning and product
development; and to provide individuals with
information about promotions, to enhance
the online shopping experience by displaying products and/or services that match
the personal preferences of individuals based on their previous website browsing
history and/or buying activity. 1.3 KiteSmart Australia will not collect Sensitive
Information from individuals except with consent and only where it is necessary
for KiteSmart Australia to collect such information for an activity or function.
1.4 KiteSmart Australia will not collect Personal Information
secretly or in an underhanded way. 2. Use 2.1 KiteSmart Australia will obtain an individual's consent
for Use of non-sensitive Personal Information for Secondary Purposes at the time
of collection, unless the Use is a related Secondary Purpose which would be
within the relevant individual's Reasonable Expectations. 2.2 KiteSmart Australia Uses Personal Information primarily
for the purposes listed in 1.2 above. 2.3 If KiteSmart Australia relies on the Direct Marketing
exception to Direct Market to individuals it will ensure that: the individual is clearly
notified of their right to Opt Out from further Direct Marketing; the individual is given an Opt
Out in all further instances of Direct Marketing if they have not previously
chosen to Opt Out; and if the individual Opts
Out of all Direct Marketing the Opt Out will be respected by KiteSmart
Australia. 2.4 KiteSmart Australia will not use Sensitive Information
for Direct Marketing. 2.5 KiteSmart Australia may use Personal Information to avoid
an imminent threat to a person's life or to public safety. It may also use
Personal Information for reasons related to law enforcement or internal
investigations into unlawful activities. 2.6 KiteSmart Australia will not use Personal Information
without taking reasonable steps to ensure that the information is accurate,
complete and up to date. 3. Disclosure 3.1 KiteSmart Australia may Disclose Personal Information to
related or unrelated third parties if consent has been obtained from the
individual. This will include obtaining the individual's consent for Disclosures
made under the credit reporting requirements of the Privacy Act. 3.2 KiteSmart Australia may Disclose Personal Information to
unrelated third parties to enable outsourcing of functions (such as billing,
customer relations management and order fulfillment), where that is Disclosure
or Use for a related Secondary Purpose and has been notified to individuals or
where such Disclosure is within the individual's Reasonable Expectations. 3.3 KiteSmart Australia will take reasonable steps to ensure
that its contracts with third parties include requirements for third parties to
comply with the Use and Disclosure requirements of the Privacy Act. 3.4 KiteSmart Australia may Disclose Personal Information to
law enforcement agencies, government agencies, courts or external advisers where
permitted or required by law. 3.5 KiteSmart Australia may Disclose Personal Information to
avoid an imminent threat to a person's life or to public safety. 3.6 If a Disclosure is not for a Primary Purpose; is not for
a related Secondary Purpose; or upfront consent has not been obtained, KiteSmart
Australia will not Disclose Personal Information otherwise than in accordance
with the exceptions set out at 3.1 to 3.6 above. 3.8 KiteSmart Australia does not generally sell or share its
customer lists on a commercial basis with third parties but if it did, it would
only do so if we had the appropriate consent of the individual involved. If the
consent provided is conditional, KiteSmart Australia will take steps to ensure
(by contract) that the use of its customer list by third parties does not exceed
the scope of the consent. 4. Information Quality 4.1 KiteSmart Australia will review, on a regular and ongoing
basis, its collection and storage practices to ascertain how improvements to
accuracy can be achieved. 4.2 KiteSmart Australia will take steps to destroy or
de-identify Personal Information after as short a time as possible and after a
maximum of seven years from the date of the last customer interaction, unless
the law requires otherwise. 5. Information Security 5.1 KiteSmart Australia requires employees and contractors to
perform their duties in a manner that is consistent with KiteSmart Australia's
legal responsibilities in relation to privacy. 5.3 KiteSmart Australia will review, on a regular and ongoing
basis, its information security practices to ascertain how ongoing
responsibilities can be achieved and maintained. 6. Access and Correction 6.1 KiteSmart Australia will allow its records containing
Personal Information to be accessed by the individual concerned in accordance
with the Privacy Act. 6.2 KiteSmart Australia will correct its records containing
Personal Information as soon as practically possible, at the request of the
individual concerned in accordance with the Privacy Act. 6.3 Individuals wishing to lodge a request to access and/or
correct their Personal Information should do so by contacting KiteSmart
Australia Pty Ltd, as per the contact details on the website. 6.4 KiteSmart Australia can charge a fee for processing an
access request but will generally not do so unless the request is complex or is
resource intensive. 7. Openness 7.1 KiteSmart Australia Customer Service representatives will
be the first point of contact for inquiries about privacy issues. Individuals
wishing to make an inquiry or complaint regarding privacy, should do so by
contacting KiteSmart Australia Pty Ltd, as per the details on the KiteSmart
Australia website. 7.2 KiteSmart Australia websites will contain a prominently
displayed privacy statement and will include a copy of this KiteSmart Australia
Privacy Policy. 8. Anonymous Transactions 8.1 KiteSmart Australia will not make it mandatory for
visitors to its web sites to provide Personal Information unless such Personal
Information is required to answer an inquiry or provide a service. KiteSmart
Australia may however request visitors to provide Personal Information
voluntarily to KiteSmart Australia (for example, as part of a competition or
questionnaire). 9. Transferring Personal Information Overseas 9.1 KiteSmart Australia will take reasonable steps to limit
the amount of Personal Information it sends to unrelated organisations overseas.
9.2 If Personal Information must be sent by KiteSmart
Australia overseas for sound business reasons, KiteSmart Australia will require
the overseas organisation receiving the information to provide a binding
undertaking that it will handle that information in accordance with the National
Privacy Principles, preferably as part of the services contract. 10. Acceptance and Changes to the Privacy
Policy You acknowledge and accept that your use of the KiteSmart
Australia website indicates that your acceptance of the KiteSmart Australia
website Privacy Policy. This is the current KiteSmart Australia Privacy Policy. It
replaces any other KiteSmart Australia Privacy Policy published on the KiteSmart
Australia website to date. KiteSmart Australia may at any time vary the Privacy
Policy by publishing the varied Privacy Policy on the KiteSmart Australia
website. You accept that by doing this, KiteSmart Australia has provided you
with sufficient notice of the variation. 11. Glossary Collection Information means the information outlined in 1.3
notified to individuals prior to, or as soon as practical after, the collection
of their Personal Information. Direct Marketing means the marketing of goods or services
through means of communication including written, verbal or electronic means.
The goods or services which are marketed may be those of KiteSmart Australia or
those of an independent third party organisation. Disclosure generally means the release of information outside
KiteSmart Australia , including under a contract to carry out an "outsourced
function". Health Information means information or an opinion about: the health or a disability (at any time) of an individual; or
an individual's expressed wishes about the future provision
of health services to him or her; or a health service provided or to be provided to an individual;
that is also personal information; or other personal information collected to provide or in
providing a health service; or other personal information about an individual collected in
connection with the donation; or intended donation by the individual of his or
her body parts or body substances. Opt Out means an individual's expressed request not to
receive further Direct Marketing. KiteSmart Australia means the company KiteSmart Australia
Pty. Ltd. (ABN 98 121 081 392) Personal Information means information or an opinion
(including information or an opinion forming part of a database), whether true
or not and whether recorded in a material form or not, about an individual whose
identity is apparent, or can reasonably be ascertained from the information or
opinion. Primary Purpose is the dominant or fundamental reason for
information being collected in a particular transaction. Reasonable Expectation means a reasonable individual's
expectation that their personal information might be Used or Disclosed for the
particular purpose. Sensitive Information
means information or an opinion about an individual's: racial or ethnic origin; or political opinions; or membership of a political association; or religious beliefs or affiliations; or philosophical beliefs; or membership of a professional or trade association; or membership of a trade union; or sexual preferences or practices; or criminal record; that is also personal information or Health Information about
an individual. Use means the handling of Personal Information within
KiteSmart Australia. KiteSmart Australia Pty. Ltd., providing top quality kites at great prices for kids, beginners and enthusiasts of all ages.
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